Traced with acoustic and pressure equipment, not guesswork. On these blocks the run from the meter crosses the whole yard before it reaches a tap, and every metre of it is yours.
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Everything on the house side of the water meter belongs to the property owner. That is true everywhere, and on most blocks it is a short hop from the front boundary to the house.
On a back-to-front block it is not short. The meter sits at the street, which here is behind the house, so the service run crosses the length of the property before it reaches a single tap.
More metres means more opportunities to fail, and all of them are under lawn or paving where nothing ever shows. A leak on that run can go for months with the house looking entirely normal and the only evidence arriving in the post.
So the meter is the instrument here, not the wet patch. It is also worth knowing where yours is and that the lid lifts, well before the night you need it.


On these blocks it is out the back, at the street. Worth finding on a quiet afternoon rather than at midnight in the rain.
On a back-to-front layout the road frontage is behind the house, and the water meter sits at that boundary with it.
People reasonably look for it out the front and lose minutes they did not have. Find it once, and check the lid still lifts, before you ever need it.
The service run from the meter to the house is the property owner's responsibility for its whole length, and here that length crosses the yard.
It is buried under lawn or paving the entire way, so a failure on it produces no visible sign at all until the ground starts to move.
Shut every tap and appliance and watch the meter for a quarter of an hour. Movement with nothing running means water is escaping.
It is free, it works no matter where the leak is, and on a buried run it is frequently the only symptom you will ever be given.
Escaping water carries fine material along with it, and the volume it removes leaves a space behind.
A paver that rocks, a path that has dropped at one end or a driveway crack that keeps reopening are all worth mentioning when you ring, because they help narrow the search.
The alternative to detection on a run this long is trenching the length of the yard and hoping, then putting the surface back.
Acoustic and pressure work narrows it to a point, so one small excavation does what a trench would have, for a great deal less disruption.
Fixed price agreed before work starts. These are indicative 2026 ranges. On a long service run the detection spend is what keeps the excavation, and the reinstatement, small.
Isolated and stopped, any hour. Damage stops before anything else is decided.
Acoustic and pressure testing to a point. A long service run sits at the upper end.
Once located. Access and putting the surface back move this more than the pipe.
Cheap now, and among the most destructive things in the house when left.
Where it failed, why, and whether the ground around it needs attention.

On a burst that comes first. If you can reach the meter, shutting it off before we arrive saves a great deal of damage.

Acoustic and pressure testing to narrow a long buried run down to a single point.

One small excavation instead of a trench down the yard, with the surface reinstated properly afterwards.

Pressure tested before the ground goes back so nothing is closed up on a guess.
Head out the back to the meter and shut it off if you can, then call. A licensed plumber answers at any hour and can be on the way immediately.
Call 1300 381 569
What Campbelltown locals ask us before booking a plumber.
Ask us yours
At the street boundary, which on a back-to-front block is behind the house rather than in front of it. That catches people out when they are trying to shut the water off in a hurry. It is worth finding yours on a calm afternoon rather than at midnight with water coming through a ceiling, and worth making sure the lid actually lifts. A meter box that has been grassed over or built against is a genuine problem at the one moment it matters.
Because it is long, and all of it is your responsibility. Everything from the meter to the house is the property owner's, and on these blocks that run crosses the entire yard before it reaches a tap. More metres means more chances of a failure, and the whole length sits under lawn or paving where nothing shows. A leak out there can run for months while the house itself looks completely fine.
Easily, and here the honest test is the meter rather than your eyes. Shut every tap and appliance in the house, then watch the meter for fifteen minutes. If the dial is still moving, water is leaving the system somewhere. It costs nothing, it works regardless of where the leak is, and on a long buried service run it is often the only symptom you will ever get.
Do the meter test above, and if it is turning, treat it as real. A bill is very often the first and only sign of a leak on a buried service run. Acting promptly matters because you are paying for every litre while it continues, and because water escaping under a driveway or path will eventually take the ground with it and the surface will start to move.
With equipment rather than guesswork. Acoustic gear listens for the sound of water escaping under the surface, and pressure testing isolates which section has lost integrity, so we narrow a long run down to a point before anything is opened. That matters on a block where the alternative is trenching the length of a yard on a hunch, then reinstating whatever was over the top of it.
They are one of the most common causes of serious water damage in Australian homes, and they are on a clock. The braided hose under your sink or vanity lasts about five to ten years, and when it goes it does not drip, it releases mains pressure continuously until somebody reaches the meter. Which, on a back-to-front block, is out the back door and down the yard. Replacing them before they fail is cheap.
An emergency make-safe is $250 to $500. Leak detection runs $300 to $600 depending on how much ground has to be covered, and a long service run is at the upper end. Repair once located is $400 to $1,200 for most jobs, with access and surface reinstatement moving it more than the pipe does. A flexible hose replacement is $150 to $350.
Tell us what made you suspect it, the meter, the bill, or something that has moved in the paving. And say if you cannot find or open your meter, because that changes what we do first.
Located with equipment, opened in one spot rather than trenched, and pressure tested before the ground goes back.
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